All deliveries to countries and territories outside the UK may be subject to import duties and taxes (these are levied by the importing country when the parcel arrives in your country). All applicable duties, fees and any other charges imposed for customs clearance are the responsibility of the customer. Unfortunately we are unable to advise on what these charges may be for a given country – if you are unsure, we suggest that you consult your local Post Office, to find out what the charges (if any) may be.

We will email you with order tracking information as soon as your parcel is dispatched from our warehouse. This email will include your unique tracking number, and instructions on using this to track your order online where this service is available. If you do not receive this email, please check your spam / junk folder prior to contacting us.

Once placed, orders generally leave our warehouse within 24 hours. Due to this rapid turnaround, it’s usually not possible to cancel or amend your order once it is placed. However, you can still return item(s) to us upon receipt and / or place an additional order for any products you may have missed.

Please refer to our online size guide to help you find the correct size to order. If you are in between two sizes we suggest you size up.

Orders generally leave our warehouse within 24 hours of being accepted – if we have already posted your order, it will not be possible to amend your delivery address. If you made an error during checkout which you have noticed immediately, please contact us as soon as possible.

If returns are received within 14 days of receipt by the customer, a refund will be issued. Refunds are generally processed within 7 days after we receive the returned items. Credit notes will be issued for goods received after 14 days of receipt by the customer (up to 28 days). Please ensure all items to be returned are in a re-saleable condition, in original undamaged packaging with all labels attached, and have not been worn or otherwise used.