Refund policy

Extended Christmas Returns Policy 
All gifts purchased between 3rd November and 24th December 2025 can be returned up until 5th January 2026 if unwanted or unsuitable.
  • Full-price items are eligible for a full refund up to 5th January.
  • Sale items are eligible for a refund within 14 days of purchase.  After 14 days, sale items can be returned for store credit or exchange.

ARCHIVE SALE

ITEMS BOUGHT FROM THE ARCHIVE SALE ARE ONLY ELIGIBLE FOR EXCHANGE / STORE CREDIT.

 

RETURNS AND EXCHANGE POLICY

RETURNS AND EXCHANGES (SUBJECT TO AVAILABILITY) WILL BE GIVEN UP TO 14 DAYS FROM WHEN THE PRODUCT WAS RECEIVED AND MUST BE IN PERFECT SELLING CONDITION, UNWORN. TAGS MUST BE INCLUDED AND UNBROKEN. 

ALL ITEMS ARE INSPECTED THOROUGHLY BEFORE A RETURN / EXCHANGE IS PROCESSED. ITEMS FOUND WORN/USED/UNSELLABLE WILL BE REJECTED AND RETURNED BACK TO YOU.
IF YOU RECEIVE A FAULTY ITEM, PLEASE LET US KNOW VIA EMAIL WITHIN 14 DAYS OF RECEIPT AS WE CANNOT ASSIST YOU AFTER THAT TIME FRAME. PLEASE CONTACT CUSTOMERSUPPORT@VALKRISTOPHER.COM FOR ASSISTANCE.

ITEMS NOT ELIGIBLE FOR RETURNS/EXCHANGES:
-UNDERWEAR
-SOCKS
-TAILORED/CUSTOM ITEMS
-SAMPLE ITEMS